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Refund and Returns Policy

I PERSONALLY GUARANTEE YOUR SATISFACTION WITH ANY PIECE YOU BUY.

IF YOU HAVE A CONCERN ABOUT YOUR JEWELRY PURCHASE I WILL WORK DILIGENTLY WITH YOU TO RESOLVE YOUR CONCERN UNTIL YOU ARE SATISFIED.

ALL PIECES ARE FULLY GUARANTEED AGAINST DEFECTS IN MATERIALS AND CRAFTSMANSHIP.

I USE EXCEPTIONALLY HIGH QUALITY GOLD, STERLING AND FINE GEMS CAREFULLY SORCED.

ALL PRECIOUS METALS ARE FREOM 100% RECYCLED SOURCES OR FAIR TRADE SOURCES.

ALL GEMSTONES AND DIAMONDS ARE CERTIFIED AS “CONFLICT-FREE SOURCED”.

Refunds

No refunds on any purchases or custom work.

Exchange for credit towards another piece only.

Exchange credit may not be used toward custom work.

Sale items

Sale price applies ONLY to in stock items. Custom work not included.

Sale items cannot be exchanged.

Shipping returns

To return your product, you should mail your product USPS/Priority Mail/Insured to:

Rick Elkin

PO Box 2759

Corrales, NM. 87048.

You will be responsible for paying for your own shipping costs for returning your item.

Need help?

Contact us at 603-568-6828 or elkinjwelers@protonmail.com for questions.